
Technical Support You Can Rely On
From troubleshooting to commissioning — our team is ready to help you every step of the way.
Video Support & Tutorials
Watch installation videos, troubleshooting guides, and product walk‑throughs on our official YouTube channels.
Support Ticket Form
Please provide the following details to help us diagnose your issue and respond efficiently.

YOUR CERTIFIED SERVICE PARTNER FOR SIGENERGY, SOLRMOUNT & SUNPOWER HEAT PUMPS
Fast, reliable support for installers and homeowners.

Hotline Support
Fast help for installers and urgent issues.
Ireland
📞 +353 (0) 61 475 839
UK
📞 +44 333 0432 8100
Italy
📞 +39 080 487 8842
Support Hours
Monday – Friday,
8:00 AM – 5:00 PM
Email Support
For product enquiries, technical support, escalation requests, and warranty‑related questions:
support@failtesolar.com




