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Technical Support You Can Rely On

From troubleshooting to commissioning — our team is ready to help you every step of the way.

Video Support & Tutorials

Watch installation videos, troubleshooting guides, and product walk‑throughs on our official YouTube channels.

Support Ticket Form

Please provide the following details to help us diagnose your issue and respond efficiently.

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YOUR CERTIFIED SERVICE PARTNER FOR SIGENERGY, SOLRMOUNT & SUNPOWER HEAT PUMPS

Fast, reliable support for installers and homeowners.

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Hotline Support

Fast help for installers and urgent issues.

Ireland

📞 +353 (0) 61 475 839

UK

📞 +44 333 0432 8100

Italy

📞 +39 080 487 8842

Support Hours

Monday – Friday,
8:00 AM – 5:00 PM

Email Support

For product enquiries, technical support, escalation requests, and warranty‑related questions:

support@failtesolar.com
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